Rental Agreements & Policies

Lake Life Lodging Rental Agreement & Policies

Thank you for considering Lake Life Lodging for your vacation destination. We strive to provide a comfortable and enjoyable experience for all our guests. Before making a reservation, please take a moment to review our vacation rental agreement to ensure you are familiar with our policies.

​

Important Information: By making a reservation and any subsequent payment for the occupancy at any of our vacation properties, guests agree to the terms and conditions outlined in this vacation rental agreement. Our policies are strictly enforced to maintain a pleasant and safe environment for everyone.

• All guests and their party members are responsible for adhering to the rental policies.

• Any breach of the agreement will result in immediate removal from the property and termination of your stay. This does not affect the owner’s right to collect any due rent or damages.

​

Renter Requirements

For legal and accounting purposes, the person placing the reservation must be at least 21 years of age and must be the same as the credit/debit cardholder. This person is considered to be the guest. All other persons involved with the rental are considered to be the guest’s invitees, and all discussions regarding reservation, cancellation, and damage policies will be discussed with the guest, not the guest’s invitees. Any payment disputes will result in a $100 Dispute Processing Fee.

​

Payments, Fees & Cancellations

Lake Life Lodging receives reservations from various booking platforms. The payment policy listed below may vary slightly based on the platform used to make a reservation. 

If a reservation is made more than 60 days before the arrival date, a payment of 50% of the total rental cost is required to hold the reservation. The remaining 50% will be charged automatically on the 60th day before the scheduled arrival.

For reservations made within 60 days of the arrival date, the full rental cost is due at the time of booking and is not refundable. If the guest cancels more than 60 days before their scheduled date of arrival, the initial 50% payment will be refunded, less any original payment processing fees and cancellation fees (See Below). If a reservation is cancelled 59 days or less before the guest’s scheduled date of arrival, a refund will not be issued. Cancellation Fees are listed below;

• Riverside Point Resort Cabins #2 thru #9  – $50.00

• Riverside Point Brick House – $75.00​

​

Riverside Point Resort/Motel Pet Policy

We understand that pets are part of the family, and we’re happy to consider allowing your dog to join you during your stay. We do not allow cats. To ensure the comfort and safety of all our guests, we have established the following pet policy:

1. Dog Information: Guests must provide the age, breed, and weight/size of their dog(s) when inquiring. Approval is based on this information.

2. Approval & Fees: If you dog is approved, an additional pet fee will apply. 

3. Rules & Restrictions: Dogs must be well-behaved, house-trained, and fully vaccinated. Dogs must be leashed when outside, unless they are in the designated fenced off-leash areas. Please clean up after your dog and keep them off the furniture. We reserve the right to decline certain breeds, sizes, or multiple dogs.

4. Responsibility: Guests are responsible for any damage or extra cleaning caused by their dog(s). Unauthorized pets may result in a penalty fee of up to $350 and eviction without refund.

​

Service Animals

ADA-recognized service animals are always welcome at all Lake Life Lodging properties. Owners should please observe and follow the service animal behavioral policy below:

1. Service animals must be under the control of their handler at all times.

2. Service animals should remain on a leash or harness unless doing so interferes with the animal’s ability to perform its duties or the individual’s disability prevents using these devices.

3. Guests are responsible for cleaning up after their service animal and for any damages the animal may cause to the property or other guests.

We request that guests with service animals inform our reservations team at the time of booking, so we can ensure the most comfortable accommodation for you and your service animal.

For the purpose of this policy, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The work or task a dog has been trained to provide must be directly related to the person’s disability. Emotional support, therapy, comfort, or companion animals are not considered service animals under the ADA guidelines and are therefore not allowed within the resort without prior approval from management.

​

Damage Policy

Lake Life Lodging reserves the right to charge the guest’s card provided for any and all guest/invitee/pet-caused losses and damages to the vacation property during their stay. This includes, but is not limited to, undue cleaning, smoke damage, eviction, service calls, service charges, fines/assessments, repairs, replacements, and applicable taxes. By making a reservation and any subsequent payment for the occupancy of our vacation property, the guest agrees to these terms and conditions.

​

Concerns & Maintenance

If there are concerns or issues with your rental property or unit, please contact our management team right away. No refunds or considerations are given unless we are notified of problems during your stay and given adequate time to address them.

For problems with getting into the vacation rental or issues with the condition or functionality, please contact the Lake Life Lodging management team. If it is after office hours, leave a voice message and we will return your call as soon as possible.

 

Arrival & Departure

• Checking In

Check in time is 4:00 pm Central Time for all units. An earlier check in may be arranged upon approval, pending other reservations and the housekeeping schedule. Please contact our management team for approval. Early check in may be denied if permission is not obtained prior to arrival.

• Check Out

Riverside Point Resort/Motel & Vacation Homes – 10:00 am Central Time

A later departure may be arranged, pending other reservations and the housekeeping schedule. Please reach out to our management team for approval. If a later departure is not arranged with management prior to checkout, the booking party may be charged a late check out fee of $75 for each hour beyond the standard check out time.

​

Vacation Rental Trip Insurance

We offer trip insurance through Rental Guardian, which provides coverage options for various travel-related issues. Please review the documentation provided at Rental Guardian (https://lakelifelodging.rentalguardian.com/) for detailed information on coverage options, limitations, and exclusions. This insurance is optional but highly recommended to protect your travel plans.

​

Power / Weather-Related Cancellations

Lake Life Lodging does not issue refunds due to acts of nature such as weather, road conditions, power outages, or forest fires. Please see the rental insurance options above for protection against such incidents.

​

Number of Guests

The number of people stated on the reservation must not be exceeded. All guests staying overnight must be accounted for when making the reservation. It is the responsibility of the booking guest to inform us of any updates to the number of guests. The person booking is responsible for the conduct of all guests during the stay and will be held accountable for any damages, fines, or fees incurred by their guests. Unauthorized guests may result in additional occupancy charges or immediate termination of stay without a refund.

​

Parking and Number of Vehicles

Guests are permitted to park the number of vehicles specified in their reservation. All vehicles must be parked in designated parking areas. Unauthorized vehicles or exceeding the allowed number of vehicles may result in additional charges or towing at the guest’s expense. It is the guest’s responsibility to inquire with us about parking arrangements if there are any changes to their vehicle plans during their stay.

 

Linens & Towels

Towels, sheets, pillows, and blankets provided are not meant for outside use. Please note that daily housekeeping services are not provided during your stay. If any linen or towel item becomes soiled or damaged, report it promptly to avoid potential charges for replacement or damages.

 

NO Smoking

Smoking of any kind, including but not limited to tobacco, marijuana, and electronic cigarettes, is not permitted in any Lake Life Lodging rental home or unit. If any smoke odor is detected after departure, an additional cleaning fee of $250 will be charged along with a $500 fine to the guest. Guests who violate this rule will be banned from all future bookings with Lake Life Lodging.

 

Plumbing

• Do not flush feminine products, paper towels, “flushable” wipes, or any non-degradable items in the toilet.

• Do not disposing of grease, oils, coffee grounds, fish carcasses, eggshells, potato peels or fibrous materials in kitchen sinks or garbage disposals.

• Plungers are provided for clogs. Please use waste bins for appropriate disposal of all non-flushable items to avoid plumbing issues.

• ​

Right of Entry

Lake Life Lodging reserves the right to enter the rental property at any time to investigate disturbances, check occupancy, check for damage, or make repairs, alterations, or improvements.

​

Security & Safety Risks

Always lock doors and windows when you leave the vacation rental. Lake Life Lodging does not assume any responsibility for injuries resulting from a failure to use due caution. Children must be supervised at all times.

​

Lost and Left Behind Property

Lake Life Lodging is not responsible for any personal items left behind or lost during your stay. If an item is found after departure, we will make a reasonable effort to contact the guest to arrange its return. Any shipping and handling charges for the return of lost items will be the responsibility of the guest. Unclaimed items will be disposed of after 10 days.

​

Indemnification & Hold Harmless

Guests and their invitees use the vacation property structures and premises at their own risk. Lake Life Lodging and its property owners shall not be held liable for injuries caused by intentional or unintentional acts, failure of structures, appliances, furnishings, or other equipment, whether by malfunction, misuse, acts of nature, or otherwise naturally occurring.

By making a reservation and any subsequent payment for the occupancy of our vacation properties, guests agree to the terms and conditions outlined in this vacation rental agreement. Guests and invitees agree to indemnify and hold harmless Lake Life Lodging and its property owners from all claims, demands, loss, liability/responsibility, including costs of defense, arising out of or connected with the guest’s use of the property.